My Work

These projects are a general overview of my work. Due to some privacy requirements, I’m unable to post all of my work in such a publicly accessible place. If you would like to learn more about other work I’ve done, just drop me a note using the contact form.

Design System Refresh

One of my first tasks upon getting hired at Canto was to revisit the design system. Background Prior to my arrival at Canto, the decision had been made that the MUI would be the framework used to redesign the experience of the core product line. When I arrived, the UX team had already put together […]

Notable Projects at RTR

Product Development Process Workshop Series Access complete case study here In order to define and streamline the company’s product development process, we (myself and 1 other product designer) initiated and facilitated a cross-functional workshop series to allow representatives from each part of the business to collaborate on a process that meets each department’s needs. User […]

Product Development Process Workflow

Product Development Process Workshop Series

In order to define and streamline the company’s product development process, we (myself and 1 other product designer) initiated and facilitated a cross-functional workshop series to allow representatives from each part of the business to collaborate on a process that meets each department’s needs. Goals Define a cross-functional product development process for RTR Define stakeholders’ […]

Advanced Mode Access Code + Inactivity Timeout Setting

User Access Modes

Through years of collecting feedback from customers and users, we determined that a large percentage of our webapp product’s usage was in factory floor environments. These environments were often loud and with lots of distractions, and could sometimes include moving parts that had the potential to bump a touchscreen monitor running this product. We chose […]

Updated History Panel

A common pain point of both our Customers, as well as our internal Applications Engineers, has been the ability to be able to see an understandable history of commands that have been run both via the UI and terminal. The previously available History panel did show a history of all requests sent, but it did […]

API Subscription Management Tool

I was the UX Designer on a team of product managers and developers tasked with creating an API subscription management tool. Please note: the information displayed in this case study has been significantly altered to adhere to confidentiality agreements. Preview of the Final Product Prior to the start of this project, the monitoring and management […]

Conditional Question Logic

I was the designer working with a team of product managers and developers to conceptualize and build a way to configure which answer options appeared based on an applicant’s answers to questions earlier in the application. Please note: the information displayed in this case study has been significantly altered to adhere to confidentiality agreements. Preview […]

Recommendation Portal Redesign

Recommendations are an important part of the college application process. Many of the applicants who used our products were required to submit contact information for references. This means that we also had to support a way for the evaluators to manage and respond to recommendation requests originating from our applications. I was the designer on […]

Customer Support & Case Management System

I worked as part of a 2-person designer/developer team to conceptualize, design, and build a tool for case and user management to be used when providing customer support. Please note: the information displayed in this case study has been significantly altered to adhere to confidentiality agreements. Project Overview We inherited a system that was created […]

Email Campaign Management System

I worked as part of a 2-person team on building a system to manage customer lists and email campaigns. We’d been using MailChimp up until this point, and while robust, we needed a platform tailored to our company’s needs. Please note: the information displayed in this case study has been significantly altered to adhere to […]

Explainer Video

I was tasked with creating an explainer video to help target customers better understand our College Renters Insurance product. Having had no prior experience writing a script or producing a video, I got to work doing some research on what typical explainer videos were like at the time. In my research, I collected a variety […]

Illustration

This is one of the smaller, more fun projects I worked on over the years. I was working on producing a video. In order to produce said video, we needed some very specific images in a specific style. With no prior illustration experience, I took to sketching out these little graphics, scanning them, and turning […]

College Parents of America

College Parents of America was a national membership organization with the goal of helping families in the successful preparation, transition and completion of college. Projects that I’ve been involved in include: Website Modifications and Revamps Landing Page Creation Affiliate Marketing Strategy and Execution Print Material Creation Social Media Asset Creation Content Creation and Editing

MassDrive

MassDrive and MyLifeProtected are online auto, home and renters insurance agencies. Projects that I’ve been involved in include: Website Modifications and Revamps Microsite Creation WordPress Blog Theme Redesign Email Marketing Campaigns Social Media Account Management Print Material Creation Back-End Administration Interface Design and Creation